PRIVACY POLICY
Your information stays between you and PLUSH.
PLUSH Auto Spa uses customer information only as needed to answer inquiries, schedule and perform services, communicate about vehicles, and operate this website.
Last updated: September 6, 2026
Information we collect
When you request a quote, contact PLUSH Auto Spa, schedule service, or otherwise communicate with us, we may collect information you provide such as your name, phone number, email address, vehicle year/make/model, service interests, pickup or drop-off needs, vehicle condition details, photos you choose to send, and the contents of your message.
The website may also collect routine technical information such as IP address, browser/device information, referring page, and basic website activity through WordPress, hosting, security, analytics, anti-spam, or similar tools that may be enabled on the site.
How we use information
- Respond to quote requests and customer questions.
- Schedule, confirm, reschedule, and perform detailing services.
- Communicate about a vehicle before, during, or after service.
- Arrange pickup/drop-off service when applicable.
- Maintain business records, prevent abuse or spam, and operate and improve the website.
- Comply with legal, tax, insurance, safety, or other legitimate business obligations.
Google reviews and social media
This site may display Google reviews and content from Instagram, Facebook, or other third-party platforms. Those services may receive information about your browser or device when their content loads and may use cookies or similar technologies under their own privacy policies. PLUSH Auto Spa does not control how those third parties process information.
Cookies and embedded services
WordPress and third-party services used on this website may place cookies or use local storage for normal site functionality, security, analytics, embedded reviews, social feeds, or similar features. You can control many cookies through your browser settings, although disabling them may affect some site features.
Sharing of information
PLUSH Auto Spa does not sell customer personal information. Information may be shared only as reasonably necessary with service providers that help operate the website or business, such as web hosting, email, spam/security services, review/social platforms, or professional advisers, and when required by law or necessary to protect customers, the business, or others.
Data retention
Quote requests and customer communications may be retained for as long as reasonably useful for customer service, scheduling, business records, warranty or follow-up questions, accounting, dispute prevention, or legal obligations. Information that is no longer needed may be deleted or anonymized.
Photos of vehicles and completed work
PLUSH may photograph vehicles and completed detailing work for documentation, portfolio, website, and social-media purposes. PLUSH will avoid intentionally displaying personal documents, license information, addresses, or other unnecessary personal information. If you have a concern about a published vehicle image, contact PLUSH and we will review the request.
Your choices
You may ask PLUSH to update or correct information you previously provided, or ask a privacy-related question, by contacting us using the information below. Certain records may need to be retained when required for legitimate business or legal purposes.
Children
This website and PLUSH Auto Spa services are intended for vehicle owners and other adults. The website is not directed to children under 13 and PLUSH does not knowingly seek personal information from children.
Security
PLUSH uses reasonable administrative and technical measures appropriate for a small local business website, but no website, email system, or internet transmission can be guaranteed to be completely secure.
Changes to this policy
This Privacy Policy may be updated as the website, services, or legal requirements change. The current version will be posted on this page.
Privacy questions?
Contact PLUSH Auto Spa at (412) 897-0745 or Plushautospa@gmail.com.
